I used Survey Monkey to create a survey for this section in my online course. The free online survey tool was easy to use and I will definitly use it again.
Included in this survey were four specific questions relating to our online faculty support site.
1. how useful is this site in finding information?
2. any suggestions for improving the site?
3. have to visited this site before?
4. how would you rate the knowledgebase in this site?
The results were fasinating!!
15 people responded and the most interesting data was where they were allowed to leave comments or suggestions (2. & 4.). Most were helpful suggestions or comments but some were posting problems not related to the survey.
My first tip in creating a survey is to do a test run to determine if the question types are appropriate for the desired data to be collected.
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